10:56:54 Am I the only one who just got a VERY suspicious email from Kraken, asking to send them personal information VIA EMAIL? 10:57:04 * merope uploaded an image: (87KiB) < https://libera.ems.host/_matrix/media/r0/download/matrix.org/IgJnrXbifbKwCYawoYgJXWfS/Screenshot%20from%202022-10-04%2012-56-21.png > 10:57:32 Sent from `noreply⊙mkc` 10:57:55 If it's a spoof, it's a very good one - no obvious fake sender field 11:05:17 * merope uploaded an image: (86KiB) < https://libera.ems.host/_matrix/media/r0/download/matrix.org/zsjPYqqrUZGoGSzzKKVKGmXT/Screenshot%20from%202022-08-10%2018-50-41_2.png > 11:08:55 I would log in to Kraken from a safe PC/location and check the KYC/privacy settings for any suspicious stuff 11:09:12 And contact Kraken support before answering an e-mail 11:09:36 I didn't get such e-mail 11:09:53 Yeah, just did - I'm about to open a support ticket 11:10:49 Obviously I'd never send any personal info via email (especially to a noreply email of a marketing department), but I wanted to check if there's something funky going on 11:12:19 scammers can use this information to social engineer support 11:12:25 and possibly take control over your account 11:12:44 Did you check e-mail headers? 11:13:14 Yep - maybe my eyes are getting crossed, but I can't seem to find anything weird in the headers 11:13:40 "Received-SPF: pass" there? 11:13:47 That's what's weird about it 11:13:50 dkim=pass ? 11:14:18 yes to both 11:15:03 they have a link to "support ticket" in the e-mail, is it fake domain there or actual kraken.com? 11:15:49 `https://click.marketing.kraken.com/` 11:18:07 still weird that they ask to reply to "noreply" e-mail 11:18:18 yep 11:26:14 Just talked to support - apparently it's legit 11:27:00 But "unfortunately it was sent from a noreply address" 11:28:17 I hope they're not already starting to go down the drain, now that they've changed CEO 11:54:31 Is the change already final? 11:54:54 They said the CEO stays until they have a replacement for the role of the guy that will become ceo 11:58:36 No idea 15:24:34 I doubt anything will change. It looks like they're just trying to get away from Jesse's colorful past comments and improve their IPO readyness.