05:26:50 .merge+ 3731 05:26:50 Added 23:20:56 Hi, I'm reaching out for help on a recreated wallet showing zero balance and zero transactions. I created this wallet about 2 years ago, using a Ledger Nano S to create my keys, then creating a Wallet from Hardware using Monero GUI. I last opened this wallet about 18 months ago - and I could see my monero and transactions. I recently tried to recreate this wallet (had to update my Ledger Live Nano S and use the new Ledger Live). The 23:20:56 wallet is recreated using the keys on my Ledger Nano S - but it shows zero transactions and balance. I know for sure that the wallet was accessible 18 months ago, with Monero and Transactions - but they are not displaying. I'm usign Windows 10 home 64bit. Any suggestions? 23:22:11 mandy99[m]: which restore height did you set? 23:22:48 in case matrix bridge is broken again 23:22:51 00:22 mandy99[m]: which restore height did you set? 23:23:06 Whatever it offered 23:23:25 (I did not set one) 23:23:47 I'm about 5 foot eleven 23:23:49 go to Settings -> Info, which "wallet restore height" is set there? 23:23:54 :-) 23:24:31 2469735 23:25:07 ok, you have to set a wallet restore height / date during restore, otherwise it will skip all your old transaction 23:26:02 ah, thanks - I guess the date will be when I purchased the Ledger. But what is restore height (this was 2 years ago I bought it) 23:26:19 ? 23:27:21 mandy99[m]: A few blocks before you received First transaction on that wallet 23:27:46 How can I figure that out? 23:28:05 Will it work if I recreate a wallet with date only? 23:28:26 Not sure how to figure out the blocks of my first trans - 2 years back 23:28:53 mandy99[m]: Just select a block before 2yrs or so 23:29:18 Go to Main menu -> Create a new wallet from hardware -> Restore a wallet from device -> Enter `2018-01-01` and then go through all the steps. 23:29:20 Or put zero and it will scan entire blockchain 23:29:26 Can you point me to a site to figure that out? This has just sat for 2 years 23:30:05 I haven't been an active monero user 23:30:53 Go with what selsta said 23:31:13 Okay - thanks - really appreciate you guys taking time to help me out. Much appreciated