02:28:15 i have been having severe issues for over a week with my balance saying 0 after ive sent 3 transactions to my wallet and now it takes forever to sync repeatedly 02:30:44 do you know what mode your wallet is in (advanced / simple)? 02:32:32 it is advanced. running my own node 02:32:36 it is a common problem dunceharvey, should be resolved quite easily, dont worry 02:32:59 it is on whonix. i heard there is a bug in virtual machines on github 02:33:13 i appreciate any help. its been a nightmare 02:33:34 ah right , whonix, i have no experience with that 🤔 =( 02:33:47 does your gui say your local daemon is synchronised? 02:34:06 not sure if it matters the OS the wallet is installed on. could be something else 02:35:04 it takes forever to synchronize and then when it does, it stays synced for 5 minutes and then takes hours to synchronize again. but thats only after i updated the wallet gui and recovered my wallet usinig mnemonic seed 02:35:17 can you go to settings -> log 02:35:30 was your local daemon ever synchronised ? if not, your balance will never appear 02:35:51 i think you can enter 'status' and it will output , please try 02:36:59 yes its been syncronized and it still never appeared. i also tried rescanning the wallet balance as well as changing the restore height to a date previous of when the transactions were sent to my wallet 02:37:20 interesting, theyre all the correct steps 02:38:12 yes i have done all the research and still having the issues 02:38:23 status in settings -> log? 02:38:57 the only thing i havent been able to figure out is how to verify the transactions were made on the blockchain because i dont know how to find transaction id/hash to enter into xmrchain.net 02:39:21 would you like me to copy and paste my log? 02:39:42 just the status for now 02:40:00 e.g. the height: n / n 02:40:08 and version 02:40:49 (i can't copy text from the log within the gui) :D 02:41:08 ctrl+c works though 02:41:48 [6/1/22 2:40 AM] 2022-06-01 02:40:42.840 I Monero 'Oxygen Orion' (v0.17.3.0-release) 02:41:48 Height: 1161924/2635903 (44.1%) on mainnet, not mining, net hash 31.15 MH/s, v3, 12(out)+0(in) connections, uptime 0d 1h 14m 24s 02:42:35 ok so your 44% synced and the 'pain' / slowness didn't even begin yet 02:42:44 my condolences 02:43:17 i appreciate it. i think i was synced previously yet still a 0 balance 02:44:01 is it true that when you change the restore height, you choose a date previous to when all transactions were made? 02:44:35 yep, to be more exact you can even choose the block before the payment had its first confirmation 02:45:11 so , your not-yet-synced-monerod aside. do you have the txid from payments you where sent 02:45:24 no info at all? 02:46:16 it was from kraken and there is a transaction id associated with each withdrawal but when i enter it into xmrchain.net nothing comes up 02:46:39 right let me think if kraken give txids 02:46:48 they call it a hash too i guess but i dont know how to find that in order to verify that the transaction is on the blockchain 02:47:38 is their page broken (normally they have the txid and a link to block explorer (for other coins)) 02:48:31 but, if its from kraken, and the address matches, we dont need to worry that you received the funds , theyre reputable 02:48:42 i have been debating contacting support at kraken. they have really good support but just didnt feel comfortable discussing this issue with them 02:49:17 im sure i sent to correct address 02:49:27 for now, its just that your monerod isn't synced , its possible that your wallet was connected to your local node / fully synced - and as you describe - 02:49:52 so your wallet is synced up with the 'not synced monerod' which updates intermittently as you describe 02:50:33 i have heard a bit about monerod. isnt that associated with linux? 02:50:53 oh 'monerod' is your local node 02:51:08 oh okay thanks 02:51:54 you can connect to a remote node if you want? to check your balance? 02:52:10 so a thought i had is that maybe i wouldnt be having this issue if i connect to a remote node 02:52:27 exactly what i was thinking 02:52:37 ok lol 02:52:50 settings -> node -> click remote node 02:53:06 click on the (+) add remote node 02:53:15 is there a reputable remote node that i can connect to manually so i dont have to worry about connecting to a rogue node? 02:53:31 are you using tor? or 02:53:38 yes ill give you one 02:54:42 address: node2.sethforprivacy.com 02:54:42 port: 18089 02:54:46 yes tor 02:54:53 i appreciate it 02:54:55 oh tor ok 02:55:03 and your gui is setup to use tor (proxy)? 02:55:37 i am not sure about that tbh. i am guessing not 02:57:03 ok , you can connect to a tor node , but im not sure about your setup 02:58:13 users can 'open a tor browser' then go into the gui settings -> interface and click on Socks proxy, and set the local port to 9051 or 9050 02:59:00 opening the tor browser starts the tor proxy automagically 02:59:42 but you can use the clearnet node i listed above to sync your wallet 02:59:54 you can 'spend' from a tor node for extra privacy later 03:00:25 very interesting. not sure if my gui is running through tor right now but its installed on whonix OS which i think is supposed to do everything through tor 03:00:51 oh right, just try a tor node then 03:01:04 majesticrepik35vnngouksfl7jiwf6sj7s2doj3bvdffq27tgqoeayd.onion 03:01:04 port 18089 03:01:37 appreciate that 03:02:05 more reputable nodes (some offline) here https://github.com/feather-wallet/feather/blob/master/src/assets/nodes.json 03:02:44 there is a site 'monero.fail' but those nodes are not vetted, and rogue ones are there also 03:03:38 i really really appreciate the good info. will bookmark this. i tend to trust github 03:07:02 i added the remote node but the status says disconnected. will i have to just wait? 03:07:08 yes that list is used by feather wallet (reputable wallet) 03:07:49 if you added the tor node and it says disconnected, then .... i dont know how whonix works. maybe monero gui isnt configured to use it and needs the socks proxy set 03:09:50 i think you are right. i will have to use a clearnet one 03:09:59 try and start a tor browser in whonix 03:10:09 then in the socks proxy put 9052 and localhost ? 03:10:23 do i understand it correctly that if im running a local node that it is possible my local node (part of the blockhain) is corrupted? 03:10:35 9152* 03:11:07 or 9050 ,, ehh ,, its late and my brain has stopped functioning lol 03:11:24 lol yeah getting late. could try that 03:11:40 it is possible but, your node is not synced, its probably .. several years back in time 03:11:58 if you type status again and the number icnreased, its fine 03:12:06 wow it can take YEARS to sync? 03:13:14 lol no, hours / days probably , i mean your node is stuck in circa 2017~ 03:13:38 if you want to use it , youl have to let it sync fully 03:14:13 to go back to local node just go to node>start daeomon...is that right? 03:14:38 yep 03:14:41 it will resume 03:15:05 i guess there is no way to remove a remote node from the list once it has been created? 03:15:09 okay 03:15:39 you can click on X (far right) to remove the node 03:17:04 okay i will try that once i get back into it 03:17:13 i am new to this element.io 03:17:23 is there a way i can save our chat history? 03:19:33 https://libera.monerologs.net/monero-gui/20220601 03:20:53 damn bro thats awesome thanks 03:22:00 my wallet wont seem to close right now. it says "closing wallet" and has hung there for like 5 minutes 03:22:40 close your eyes and ignore 03:26:08 appreciate all your help tonight. take care