04:55:59 <teddy74i[m]> Hello and best wishes to you all. A quick question from a beginner to Monero gui wallet. I was able to set up GUI wallet and use it through the Trezor Model T. The set up was working great. Had not opened the wallet for a month and when I recently tried to open it I could not get past the second password requirement (which asks for the Trezor device password, the XMR GUI password is accepted). Getting an error message "Couldn't open
04:55:59 <teddy74i[m]> wallet cannot get a device address. I've turned off all anti virus programs, even tried outside VPN. No luck. Has anyone encountered this problem or have any suggestions? Thanks so much
04:59:18 <selsta> teddy74i[m]: so one month ago everything was working fine?
04:59:31 <selsta> did you change anything trezor related in the meantime
05:01:08 <teddy74i[m]> yes,I think there was a firmware upgrade on the trezor. EVerything else is as before. I triple checked passwords, those seem correct. The Trezor password opens the wallet on Trezor suite but the monero gui wallet won't open 
05:11:19 <selsta> teddy74i[m]: is it possible that you entered an incorrect passphrase?
05:11:49 <selsta> and can you add a screenshot?
05:11:56 <selsta> to the github issue
05:13:47 <teddy74i[m]> I suppose it is possible but the likelihod is very Low  as the password is taken from the same note book I have been using all along. OK yes I will add a screenshot soon. I really, really appreciate your replies selsta. I don't want to lose the funds. 
05:15:11 -xmr-pr- Benjvoo opened issue #4105: GUI wallet suddenly not opening through Trezor Model T
05:15:11 -xmr-pr- > https://github.com/monero-project/monero-gui/issues/4105
05:15:44 <selsta> also just to confirm, you know that the wallet password and passphrase are separate things? and it's possible that you have to enter a password but also an empty passphrase?
05:24:50 <selsta> for example some people enter their password twice
05:24:58 <selsta> which causes the trezor to open an incorrect wallet
06:19:40 <selsta> gingeropolous: https://github.com/monero-project/monero-gui/issues/4089 were you able to reproduce this on a different system?
11:23:54 <gingeropolous> not yet. haven't had time to build another box