10:56:08 Hello ! From one day to the next, it is impossible to synchronize with my GUI. A whole night has not been enough, whereas the days before it took only seconds. So, I'm trying remote mote, without effect. It is so slow that I quit. Moreover, I've installed MyMonero, and though my credit is more thatn 0.22 XMR, this app say : 0.00 ! 10:57:59 Try feather wallet 10:58:16 where is it ? 10:58:38 I've never heard of it 10:59:28 https://featherwallet.org 10:59:29 https://matrix.monero.social/_matrix/media/v1/download/matrix.org/irFRdJYELcAGpIbiAVyqGSxk 11:03:58 It requires windows 10 11:04:07 I have windows 7 11:04:44 Anyway, how com the GUI doe'snt't work suddently ? 11:10:40 I've finally connected with a distant node, by adding the proper height. Now that it is synchronize, my 0.22 XMR has changed to 0.0 ! How is it possible that I've been stolen those XMR ?? 11:11:33 Incredible, imagine I had a million dollars… 11:12:08 How could my account been hijacked ?? 11:27:37 clearly, the Monero system is not safe 11:36:01 <1​23bob123:matrix.org> Operator error 11:36:30 What do you mean preceisely ? 11:39:49 Do you mean the error is mine ? 11:40:24 I had 0.22 XMR, made an operation to receive from another account, then… 11:40:51 If I request to received, how could I loose what I had ? 12:06:19 what does it say in your transaction history? 12:06:30 does it show you receiving and then sending the 0.22 XMR? 12:06:36 if not, you have the wrong restore height set 12:47:58 Strangely, there's no transaction history "yet". See the sceen capture : 12:48:02 https://matrix.monero.social/_matrix/media/v1/download/matrix.org/geODCSrTHBGEMOQjXnYIizHZ 12:48:12 I really don't understand 12:49:07 Look, this other screen capture taken at noon before I connected with a remote mode, shows 0.22 XMR 12:49:23 https://matrix.monero.social/_matrix/media/v1/download/matrix.org/eYzEwBILhNEKUlqEayOdDJgs 12:49:38 So what ? I can't get it 12:50:24 my wallet restore height is 3081052 : what is specified for this distant node 12:51:00 Moreover, at this point my wallet should be 0.36 XMR 12:52:35 https://matrix.monero.social/_matrix/media/v1/download/matrix.org/gmbixulwVveFEubWNKbHxupA 12:54:05 Actually, I set it wrong, as it is 3081050. But I've chaned it and still : virgin account 12:54:52 And why Can't I connect with my local node anymore, anyway? From one day to the next, this issue occurred. 12:55:16 Actually, I set it wrong, as it is 3081050. But I've changed it and still : virgin account 12:55:31 And why can't I connect with my local node anymore, anyway? From one day to the next, this issue occurred. 13:34:22 Any idea of how to fix this issue ? 14:02:30 https://matrix.monero.social/_matrix/media/v1/download/matrix.org/GkDtLsSdVlKOTJpjJAGAfkIR 14:02:42 Am I at the right place here for this trouble? If not, please indicate where to go. I can't stay without a satisfying answer. See the screen capture below, I'm not new to this GUI : 14:11:17 Obviously, someone in the support team must have the possibility to access my log and check out the transaction. 14:11:38 If, not, I forget about Monero, ans will go back to BTC 14:12:49 I just can't swallow loosing 0.36 XMR in thin air 14:17:53 And again, I've checked my account on MyMonero, and it is the same : 0 XMR. This demonstrates that the issue is definitely not at my local level. 14:19:36 hey, copying some questions i posted in the 'support group'... may be better suited to this GUI group: 14:19:36 finally got around to finish my wallet set up. 14:19:37 i've started up the GUI, and am in advanced mode (will be using my own local pruned node, stored on an external SSD), and am restoring from 25 word seed i have saved. 14:19:37 when i try and enter in the location for my local node (on my ext ssd), it shows the ssd, all it's contents, but not the '.bitmonero' folder... seems cus it's '.' bit, and maybe the GUI see this as a hidden file? 14:19:38 but AFAICS, all the local nodes will be stored in a '.bitmonero' folder, but possibly in the home folder... 14:19:38 i assume i'm not the only one that's come across this. 14:19:39 ... i'm just looking in the 'permissions' of this '.bitmonero' folder on my ssd, and seems the owner has permission to create/delete files.. but group and other have permission 'none'.. . 14:19:39 wonder if this could be stopping the GUI from accessing it? 14:19:40 keen to not do the whole process again til have a potential option, as will need to insert my 25 seed words and do whole process, before i get to the locate local node part.. 14:19:40 i guess is no real harm to give folder access as 'create and delete files' to these other options anyway... i suspect that could be blocking me. any pointers appreciated. 14:22:29 Thank you. Can you provide the link of the 'support group' ? 14:24:00 https://matrix.to/#/#monero-support:monero.social 14:24:29 Thanks a lot ! 14:32:25 metawill: no transaction history means you have either the wrong restore height 14:32:30 or you are connected to a bad node 14:32:38 and your wallet didn't sync properly 14:32:43 your funds are not lost 14:33:24 I hope so. You mean the distant node may be wrong ? 14:33:45 do you know when you first received funds into this wallet approximately? 14:34:05 years ago 14:34:14 I'm not new to this business 14:35:08 ok, when you first received funds years ago and you set your restore height to 3081050 it means it will skip all old transactions 14:35:12 that's your mistake 14:35:37 your have to set the restore height to a block that was before you first received funds 14:36:06 How to do this? 14:36:12 3081050 was today, so it means it will skip all transactions older than today 14:36:28 Settings -> Info, then check restore height and click on change 14:36:48 do you know the year when you first received funds approximately? 14:37:12 Maybe 2021 14:37:33 mycellium: do you have any issues with your node? 14:37:50 ok, click on (Change) next to Wallet restore height and enter 2020-01-01 14:37:56 then let it sync, this will take a while 14:38:06 you have to enter it exactly as i wrote ot 14:38:07 it 14:38:12 As I said, I was on local node a couple of days ago. Then, impossible to synch 14:38:31 what do you mean with impossible to sync? 14:39:02 When I try on local mode, it takes forever and don't connect 14:39:31 forever to start the node? 14:39:50 never succeed 14:40:32 hey, copying some questions i posted in the 'support group'... may be better suited to this GUI group: 14:40:32 finally got around to finish my wallet set up. 14:40:33 i've started up the GUI, and am in advanced mode (will be using my own local pruned node, stored on an external SSD), and am restoring from 25 word seed i have saved. 14:40:33 when i try and enter in the location for my local node (on my ext ssd), it shows the ssd, all it's contents, but not the '.bitmonero' folder... seems cus it's '.' bit, and maybe the GUI see this as a hidden file? 14:40:34 but AFAICS, all the local nodes will be stored in a '.bitmonero' folder, but possibly in the home folder... 14:40:34 i assume i'm not the only one that's come across this. 14:40:35 also, running a Linux machine. 14:40:35 ... i'm just looking in the 'permissions' of this '.bitmonero' folder on my ssd, and seems the owner has permission to create/delete files.. but group and other have permission 'none'.. . 14:40:36 wonder if this could be stopping the GUI from accessing it? 14:40:36 keen to not do the whole process again til have a potential option, as will need to insert my 25 seed words and do whole process, before i get to the locate local node part.. 14:40:37 i guess is no real harm to give folder access as 'create and delete files' to these other options anyway... i suspect that could be blocking me. any pointers appreciated. 14:40:41 https://matrix.monero.social/_matrix/media/v1/download/matrix.org/ZNvUfpGqdffpETtKOIaKBYrV 14:40:43 like this 14:41:00 metawill: just let it sync your wallet and wait 14:41:19 oh 14:41:54 not that i'm aware of.. i just downloaded the blockchain last week onto my ssd, and haven't done anything else. just started wallet restoration yesterday. 14:41:54 my node will obviously be a week behind the chain tip. 14:42:19 metawill: the last screenshot you shared, is this how it looks right now? or how it looked previously? can you make a screenshot from right now? 14:43:14 mycelium: if you don't have issues then i wouldn't worry about this permission thing 14:44:21 ok... so u expect that's why the GUI isn't able to access the folder? i'm curious to enable it and see if the folder shows up when selected.. 14:44:33 ok... so u DON'T expect that's why the GUI isn't able to access the folder? i'm curious to enable it and see if the folder shows up when selected.. 14:44:50 https://matrix.monero.social/_matrix/media/v1/download/matrix.org/gMNMFmJkodbmNDBIlkCDRioz 14:44:51 Now, my screen is : 14:45:07 ok... so u don't expect that's why the GUI isn't able to access the folder? i'm curious to enable it and see if the folder shows up when selected.. 14:47:19 metawill: you can make a screenshot from everything? the bottom is cut off 14:48:19 https://matrix.monero.social/_matrix/media/v1/download/matrix.org/kqVucEHVyIqmfNyGtFDazUqt 14:48:48 ok, do you know how to connect to a remote node? 14:49:33 https://matrix.monero.social/_matrix/media/v1/download/matrix.org/SlZqRiecnKjWKdjQkMWWglWR 14:49:46 I did it earlier, now I retry 14:51:01 ok looks good, now let it sync up 14:51:49 mycellium: i don't know currently, folders starting with . are hidden so maybe that's why. as long as you don't have issues don't worry about it 14:53:54 Still working. A bit long for a distant node, no? Anyway I was connected to this node at the first screen capture. Now that I va changed restore height from 3080050 to 1980628 it doesn't work either 14:54:19 https://matrix.monero.social/_matrix/media/v1/download/matrix.org/PWyEYPLmsZeQRoNHulcgbqFf 14:55:12 I put again the 3080050 to see if it works 14:55:27 But anyway, it showed 0 XMR so… 14:56:11 So, I still can't retrieve ùu 0.22 XMR 14:56:36 So much trouble with this GUI 14:56:58 Nothing works as it should 14:57:36 How come MyMonero also shows 0.0 XMR and no transaction history?? 14:57:59 The issue is obviously deeper 14:58:05 why do you put in 3080050? like i said it's wrong 14:58:17 it will skip all transactions 14:58:23 It is what is specified for this distant node 14:58:28 no 14:58:36 Since I've changed as you said, it dosn't connect anymore 14:58:42 you seem to fundamentally misunderstand something 14:58:55 Really? 14:58:57 yes 14:59:09 you don't have to change the restore height to whatever the node is on 14:59:16 So what, How do I fix this ? 14:59:29 you have to change it to before you first receive a transaction 15:00:27 Again, many transactions have been made those last two weeks, and suddenly nothing works, yet I did not toujch anything 15:00:33 go to Settings -> Info, click on "(Change)" next to wallet restore height and enter 2020-01-01 15:00:38 From one day to the next : over 15:01:14 just follow my steps 15:01:28 Ok, I've just done that. Let's see, but a moment ago, it didn't connect. Let's see this time 15:01:48 It is synched but the remaining blocks are charging 15:01:53 yes 15:01:56 just let it sync 15:02:06 can take an hour 15:02:10 OK 15:02:18 Even for a distant node? 15:02:53 Ok, I wait 15:04:46 once it's finished it should show up a transaction history 15:05:20 Ok, I'll be back with a screen capture once it is fully connected, thank you for your help 17:02:31 ok. it's not that i have or haven't got issues with the node, it's just i can't set up my wallet, connecting it to my node, without selecting a location for it.. IYKWIM? 17:02:31 i'm still just going through the wallet restoration phase using GUI, and i need to select where my node is located and whether to 'prune blockchain' (the box to tick, i also wondered if i need to reselect that, seeing as my node is pruned, using the --pruned cmd running monerod. 17:03:11 https://matrix.monero.social/_matrix/media/v1/download/matrix.org/YkeaeAvblOhBxAorILdeLksk 17:04:12 ... i just randomly chose the 'documents' folder, so as not to share contents of my ssd.. 17:43:14 mycellium: why not leave it blank if it was previously in the default location? 17:43:46 or did you set a custom location before? 19:18:50 Hi ! three hours later, it is still digging, but makes some funds come up 19:19:18 ScreenShot001.jpg 19:20:05 Hopefully, at the end of the process, the 0.36 XMR shall be back 19:23:26 Yet, I still don't understand why all of a sudden, the local node connection failed after hours, whereas the day before, it connected in seconds 19:39:59 ok. i could try that, leaving it blank and see if the GUI can pick it up, when i have my ssd plugged. 19:40:00 the default location was my home folder > i installed node up to about 50gb > ran out of space on home > did final 20gb after transferring initial 50gb to my ssd. 19:40:00 all with monerod, pruned node.. 19:40:01 so, not sure it will pick up the ssd.. 19:40:01 but can try and see. 20:01:28 0.158 now, still digging up the XMR 20:01:35 image.png 20:08:39 Done! My 0.3640 XMR are back ! Thank you very much for your help. 20:08:44 image.png 20:12:04 But I still don't understand why all of a sudden, the local node connection failed after hours of trials, whereas the day before, it connected in seconds 20:36:16 the thing is, wallet wasn't even set up yet.. so just set it up now. got help from SNeedlewoods, appreciate it bud. 20:36:17 feels good to have the node running.. is a big deal for me.. been wanting to run a bitcoin node for quite some time.. funny that monero got the nod before btc. 20:36:17 will sync it completely when on router tomorrow i hope.. and uncover my txs i imagine.. 20:36:18 thanks again for all the support relay team.. (just learned what this relay is... was surprised and impressed).. 20:36:18 was a little confused tbh, by all the etc.. no idea what that was.. makes sense now. 20:36:19 great work devs. 20:36:19 hopefully things will be smooth sailing from here.. but likely you'll hear from at some point. 20:37:16 the thing is, wallet wasn't even set up yet.. so just set it up now. got help from SNeedlewoods, appreciate it bud. 20:37:16 feels good to have the node running.. is a big deal for me.. been wanting to run a bitcoin node for quite some time.. funny that monero got the nod before btc. 20:37:17 will sync it completely when on router tomorrow i hope.. and uncover my txs i imagine.. 20:37:17 thanks again for all the support relay team.. (just learned what this relay is... was surprised and impressed).. 20:37:18 was a little confused tbh, by all the \ etc.. no idea what that was.. makes sense now. 20:37:18 great work devs. 20:37:19 hopefully things will be smooth sailing from here.. but likely you'll hear from me at some point. 20:56:28 IRC client in the GUI? 21:22:01 Haha 21:27:08 <1​23bob123:matrix.org> Plugin