Hello,

I bought Monero's at the weekend, the Wallet ID is correct (confirmed) and the hash I got seems to be OK, but to this day I have not received the Monero's.

What data is needed by me to resolve the problem?.

ferflixt[m]: which wallet are you using?

the new

the current GUI

0.18.1.2-unknown (Qt 5.15.6)

ok, which "wallet mode"? it's also in settings -> info

GUI version: 0.18.1.2-unknown (Qt 5.15.6)

Embedded Monero version: 0.18.1.2-unknown

Wallet path: F:\Wallet\MONERO\monero-storage\wallets\Mediajunkie\Mediajunkie.keys

Wallet restore height: 2284000

Wallet log path: C:\Users\ferflixt\AppData\Roaming\monero-wallet-gui\monero-wallet-gui.log

Wallet mode: Einfacher Modus

Graphics mode: OpenGL

Simple Mode

Can you post the transaction id of the transaction you are missing?

you mean the Hash ?

yes

few mom

nr 1:... (full message at <libera.ems.host/_matrix/media/v3/do…183118d58bd8443d178535ea0e347e82440>)

can you follow the steps here to set a custom remote node instead of simple mode? monero-project/monero-gui #3989#issuecomment-1214412781

afterwards go to Settings -> Wallet, click on "Scan transaction" and enter the two transaction ids, they should show up afterwards.

you have to enter the two transaction ids separately

The option is gray and cannot be executed

If your wallet is fully synced and they don't show up after you do this, it can only mean that they were sent to some other address

i think i still have to wait for "wallet blocks remaining" complete is

yes you have to wait for it to sync first

i wait the few minutes

OK, I'll get back to you right away, shouldn't last forever:)

thx bro now i can see the transaction, but why after 3 day ?

ferflixt[m]: simple mode didn't sync the wallet for some reason

maybe you were connected to a bad node

the transactions didn't take 3 days, it just only showed up now because you connected to a better remote node

Ok thx :)

.merge+ 4062

Added