I can see the image just fine still need help with this....

im confused about the issue. i dont use windows

everything looks to be in order.

i am able to open gui > restore wallet > name it and input seed > addpassword > create wallet

<ttill2[m]> "Downloaded the monero GUI wallet..." <- the "create wallet" doesnt appear to be blacked out

and for a sanity check, would you mind redownloading the wallet software again, from getmonero.org

the theory is an anti virus (windows defender or 3rd party) messing with things (but again, the screenshot, should have shown a grey 'create wallet' button)

The create wallet is Grey on my end and ubclickable....camera lighting may appear otherwise but it doesn't work

do you have an anti virus?

Nothing running or active that I'm aware of

ttill2: where did you get the wallet software from? You should only download from getmonero.org and validate the installer.

I haven't experienced your issue myself, but because windows can be stupid at times I'd try running with GUI wallet with admin rights. (You shouldn't need to do this normally)

Is there a tab in settings that assigns admin rights? Also going to try on wife's computer

you would have to right click on the monero gui exe/shortcut and find run as administrator

PGP communication for the WIN