<b​4n6_b4n6:matrix.org> seed is fine, monero-wallet-gui fails to reset 'Create wallet' button grayedness

<b​4n6_b4n6:matrix.org> thank you @plowsof, video is available at monero-project/monero-gui #4341

<o​frnxmr:monero.social> I typed the seed manually and it failed. Maybe i misspelled a word(?)

<o​frnxmr:monero.social> i had guessed `honked` wrong

<o​frnxmr:monero.social> plowsof: the multiline structure appears to work

<b​4n6_b4n6:matrix.org> I think 25 seed words on 5 lines should be the norm - more readable...

<o​frnxmr:monero.social> Its how cli displays it, but mobile wallets expect spaces instead of linebreak

<b​4n6_b4n6:matrix.org> hey! do you happen to know how i can contact selsta on element

<o​frnxmr:monero.social> Not sure if selsta is accepting DMs

<m​antscha:matrix.org> Hi everyone!

<m​antscha:matrix.org> Hi everyone! I am new to crypto and want to hold XMR on my Trezor Safe 5. Accoring to your HP the wallet is not officially supported. From reddit I know that people still managed to make it work but I have had no luck so far. I am running Ubuntu 22.04 LTS, I set up everything in the Trezor suit (PIN, passphrase and so on) and I downloaded the udev rules for Trezor devices, moved i<clipped message>

<m​antscha:matrix.org> t to the respective folder and set the file permissions to -rw-r-r- root:root (which are the file permissions for all the other udev config files). I also have the newest version of the Trezor bridge running. I can create a wallet in the Monero GUI but I am not able to open it. The software stalls displaying "Opening the wallet". Any ideas? Thank you in advance!

While waiting for someone with a clue about trezor, did you chcek dmesg for any I/O errors or the like ?

The device should prompt you to export the private view key

<m​antscha:matrix.org> mantscha: I am not familiar with reading the kernel ring buffer. But I checked for any error message including Trezor using dmesg and didn't find anything.

<m​antscha:matrix.org> No nothing is happening on the device after exporting the public key.

Make sure trezor suite is closed and the device is unlocked. So the gui lets you create a wallet from hardware device? And then is unable to open it at any stage?

<m​antscha:matrix.org> I had checked that many times before. I solved the problem myself. The wallet folder did not have the right permissions. I set the permissions for my user-group and for anyone else to read+write and it worked. Am I really the only one who ran into this problem? Could be wise to add this to the documentation. Thanks for your help though!

mantscha: Are you using the new release? GUI v0.18.3.4 that is

It adds support for the Trezor Safe 5

<o​frnxmr:monero.social> This could have been a result of running gui as root

<o​frnxmr:monero.social> iirc the Trezor safe 5 is the interface as the older one. Only change in gui for it, is a new icon. (i might be wrong)

<o​frnxmr:monero.social> Is the same* interface

thanks debruyne, that should be the issue (pending any possible root problems)